Kairaus’ CRM solution provides enterprises an extension of their already existing CRM packages. The solution assists enterprises in managing their customer relationships and related business processes through a single platform.
The solution integrates with SharePoint platform to enhance the productivity output of the package. With integration of extensive workflows organizations benefits by gaining better customer knowledge, providing better customer service, increased customer satisfaction, better customer retention and finally resulting in increased value from existing customers and significant reduction in costs associated with supporting and servicing the customers.
Some of the highlights of the solution are:
Customized to your existing infrastructure
The solution is customizable to the already existing CRM package.
Single view
The solution consolidates ERP, Call center software, marketing website, e-com sites, billing software for a single view.
Consolidates data
The solution consolidates customer data spread across various systems and sub-systems
SharePoint and MS Dynamics integration
The solution provides added advantage to its customers by integrating with CRM package features of SharePoint such as Document Management Systems, MS Dynamics which assists in optimizing usage of the CRM package.
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