Kairaus Enterprise Intranet solution is modeled on its unique Communication Circles and Reusable Framework approach.
Kairaus’ Communication model integrates the technology, services and consulting to deliver a collaboration platform for employees to enhance their productivity. A streamlined flow of communication ensures tight integration of information, workflows and business processes among the information workers.
Enterprise Intranet solution includes:
- Information portal
- Workspaces solutions
- Social networking
- Workflow integration
- Application integration
- Search Engine
1. Information portal
Information Portals ensures easy access of information to employees. Information portal works on “pull” and “push” methodology or a two-way communication method. Enterprise can share corporate information, Media coverage and News & events Resource with all employees and at the same time create a platform for employees to share their experiences, learnings, best practices, etc. with the organization. Also it assists organization in standardizing brand communication by providing downloads of forms, logos, standard formats, etc.
2. Workspaces solutions
Kairaus’ workspace solution provides a collaboration platform to Enterprises for managing projects, initiatives and hence maximizing the productivity of employees. Using workspaces, Enterprise’ can create their own project sub-sites, add users, assign roles & rights for adding, reading and editing of documents.
The Workspace solution includes managing the entire life-cycle of a document, i.e., creation, review, publishing, consumption & archiving. It also builds platform for workspace Sites, Document library, Form library, Picture library, Custom developed workflows, announcements, Polls, Surveys, User alerts, Calendar and sync with Outlook, Issue tracking, etc.
3. Social networking
In the space of Social networking Kairaus understand the need for connectivity on today’s fast paced work environment. The features
Wikis: Wikis can be used as creative forums to brainstorm ideas, manage knowledge bases, create designs as well as instruction guides or simply gather information in an easy-to-edit format.
Blogs: Blogs provide a publishing-oriented experience for a single user or a team. It serves as a personal space for users where they can update their daily learnings, activities, or plans.
Discussion Forum: Discussion on any topic of organizational relevance can be initiated and people can post-in their comments and views. A thread for the discussion is formed which gives visibility to the organization of its employees thought processes and motivations factors.
4. Productivity Workflow
Productivity workflows manage people, processes and information. Workflows support organizations to adhere to consistent business processes, and improve organizational efficiency and productivity. Kairaus assists Enterprises in streamlining their business processes by developing workflows for there inter as well as intra department requirements.
Kairaus employs its unique Reusable Component Framework approach for rapid deployment of Business productivity workflows. Some of the workflows developed by Kairaus are, Contract Management, Proposal Management, Help desk Management, Meeting room booking centre, Health risk assessment, Quotation approval management, Transport requisition, Leave approvals, Customer service, Project approvals, Feedback processes, etc.
5. Application integration
Application integration on Enterprise Intranet provides corporate users with a single access point of all applications that are required for productive operations of the user. Some of the key benefits are:
1. Single sign-on
2. Access to application like ERP, CRM, reports server, etc.
3. Dashboard view of reports, etc
4. Field levels integration using web-services
5. Access to self -service application such as, My Reimbursements, My Rewards, My Holidays, My e-Learning, My Career, My Phonebook, My Photo Gallery, My SAP, My BI Reports, My Forms & Formats, My KM, etc.
6. Search Engine
Productive time of executives is spent in fishing for relevant data available on portals, files systems, in business applications & peer desktops. Accurate and timely retrieval of information can significantly enhance employee productivity. Our Intranet search services offers comprehensive set of features for finding:
- Documents, people & expertise within and outside
- Sites, lists, forms library, blogs, wikis, etc
- Business data from data catalogues
- Filtered through Permissions module
Additionally, provides facility for property search of the documents, such as department, project number, author, keywords, versions, etc., and it also has the ability to search on these fields individually.
The above mentioned solutions are managed through a well structured Project Management methodology in following phases:
- Planning
- Development
- Testing
- Support
- Consulting
Planning
Scope of work is defined at the onset of a project and is closed at the initial phase. A comprehensive solution document is prepared for the customer, which covers the methodologies and step-wise description of the project. A detailed site map is prepared for the portal. The site map contains sections for information sharing and collaborating based on an organization pre-stated success factors. Infrastructure requirement is clearly stated and the feasibility of current infrastructure is also checked.
Development
Kairaus works on Microsoft SharePoint based platform for developing of Intranet portals. SharePoint is a technology framework that can be built for many purposes. For the Communication area, Kairaus has extended SharePoint on its Communication model to deliver Intranets, Information portals, large scale content portals and next generation of Transformation infrastructure.
SharePoint is a standard technology and is suited for Enterprise class organizations as it is a part of an Office productivity system. This enables the easy integration of desktop application with the server application. The development of applications is simpler in SharePoint as it is efficiently build for reducing errors and focusing on fast roll-outs.
The versions of SharePoint used are – WSS3, Moss 2003, Moss 2007, WSS4.
Testing
All modules are tested after being uploaded on the test server. A gap analysis and an audit report are submitted to the client. All the bugs and errors are fixed at this stage.
Support
Kairaus’ closes all implementation with providing admin manuals to all its customers. In support function Kairaus manages all day-to day activities, enhancements, as well as launch of new sections. All updates are done as per the project plan and Kairaus aims at a “Zero backlogs” status. Kairaus provides on-site as well as backend support to its clients based on their requirements.
Consulting
Consulting includes regular meeting with clients, discussing new ideas and latest trends to augment the reach and potential of the portal. A weekly executive report of daily activities is submitted to the client on a regular basis to maintain a firm grip on the project. Kairaus also submits quarterly consulting reports covering the latest in technology and communication trends in the corporate scenario.
The advantage to customer in adapting Kairaus’ Communication model is that a 2- way communication enables inclusion of all views, communication is active and leading and most important aspect is that co-creation experience builds an enduring relationship between people and the enterprise. |