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After you have canceled your order, the refund is processed immediately on our end. However, the amount may take 5-7 business days to reflect in your account, depending on your bank or payment service provider.

Yes, Kairaus caters to both retail and wholesale buyers. Ifyou're interested in making a bulk purchase for your business, please contact us at: business@kairaus.com.

Kairaus is committed to the highest standards of quality for all our products. Every order goes through a rigorous quality check before dispatch to ensure you receive items that meet our strict quality criteria. If you have concerns about the quality of an item you've received, please reach out to us at customercare@kairaus.com, and we will address your concerns promptly.

Once your order is placed and payment is taken, you will receive an email confirmation with your order details.

Kairaus is your one-stop online marketplace for a wide range of products including home dining, home decor, home furnishing, fashion, stationery, and more, committed to delivering a smooth shopping experience.

Gift cards can be purchased directly on our website. Choose a value, add a personal message, and send it to a loved one instantly.

Gift cards are non-refundable and cannot be exchanged for cash. Please refer to our Gift Card Terms of Service for more information.

You can track your order status by logging into your account on Kairaus and visiting the 'My Orders' section.

We offer a 7-day return policy for items in their original condition. Please visit our returns policy page for detailed instructions.

Please email our customer service at customercare@kairaus.com within 48 hours of delivery with photographic evidence, and we will arrange for a replacement or refund.